Last updated: August 28, 2026
Every repair Fraserside completes is backed by a 3-month warranty on parts and labour. Here's exactly what that covers and how to make a claim.
Completed repairs are covered by a 3-month warranty on both parts and labour, starting from the date the work was finished. The coverage applies to the specific part we repaired or replaced and to the labour involved in that repair.
The warranty does not cover new or unrelated faults, normal wear and tear, customer misuse, power surges, or work carried out by anyone other than a Fraserside technician. Parts you supplied yourself, and appliances with prior unauthorized repairs, fall outside our coverage.
We diagnose before we replace, and we're upfront about pricing before any work begins. If the same fault we fixed returns within the 3-month warranty period, we'll come back and put it right at no additional cost — that's our promise of honest, lasting work.
To make a claim, simply contact us at (604) 337-1042 with a short description of the issue. We'll confirm the details of your original repair and schedule a follow-up visit, usually the same or next day.
